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Employment opportunities

Merchandise Sales Assistant

The West Coast Eagles is a dynamic and exciting brand that prides itself on its core values and unique culture.  We are entering an exciting time as we prepare to play at the new Perth Stadium and plan our move to a new elite training and administration facility in Lathlain.  

With this exciting period ahead, we are looking for a full time Merchandise Sales Assistant to join our Supporter Operations Department to play a key role in sales and customer service. This role is a primary point of contact for West Coast Eagles members, supporters and the general public visiting or communicating with the Team Store.

Reporting to the Merchandise Operations Manager, this role will be responsible for:

  • Delivering outstanding customer service to members, supporters and the general public
  • Undertaking the role of first point of face-to-face, telephone and/or electronic contact
  • Ensuring timely and accurate processing of online, telephone and mail orders
  • Assisting with incoming stock deliveries and the organisation of all storage areas
  • Managing incoming and outgoing Team Store mail
  • Maintaining the Team Store stock levels and environment
  • Assisting with member engagement initiatives and customer service duties, as required

The working roster for this position is Tuesday to Saturday, which may be reviewed periodically, in line with business requirements.

It is expected you will have a strong level of experience in a retail sales environment, including well developed communication and selling skills. Experience in apparel sales will be highly regarded.

There is a requirement for all full time staff to assist on match days and other events as required by the club, which includes weekends. The remuneration and benefits provided factor in this requirement.

We are committed to achieving a diverse workforce and encourage applications from Aboriginal and Torres Strait Islanders and non-indigenous people.

It is a requirement for all applications to be submitted via Seek and include a covering letter and resume. Applications without a covering letter will not be accepted.

Applications close at 5pm on Friday 22nd September. 

This role is not open to recruitment agencies.